Superchat

Learn what the AI Agents in Superchat are, why they are useful, and how they fit into your workflow.

Introduction: AI Agents

How to clone your own voice for the phone AI Agent so that it sounds like you.

How to Clone Your Voice

Learn how to create your first AI Agent in Superchat — from setup to testing.

Getting Started: AI Agents

Learn what a prompt is, why it’s the most important part of your AI Agent setup, and how to write prompts that make your agents sound smart, reliable, and helpful.

How to Write a Great Prompt for Your AI Agent

With the "HTTP Requests" tool, your AI Agent calls open interfaces from other software mid-conversation. Let the agent dynamically access your CRM, inventory system, or booking system.

Connect your AI Agent to open interfaces: HTTP Requests

Mika Hally

Anouar Springer

Martha Franklin

AI-Agent

Learn how to publish your AI Agent, decide when it should respond, and when it should stop.

Setting Your AI Agent Live in Automations

What exit conditions are, how human handover works in Superchat, and how to set up custom exit conditions in your automations.

Exit conditions and human handover

AI-Agent for Chat & E-Mail

Forward calls from your mobile, SIM or landline number to your AI-Agent so it picks them up automatically. Fixed GSM code syntax error: the no-answer and all-conditional codes were missing…

How to connect your phone number to your AI-Agent

Full list of all phone systems and providers we have a dedicated AI Agent setup guide for.

Compatible Phone Systems & Providers

How to decide whether to set up your AI Agent's call forwarding as a Phone System or a Cellphone, and what to do if your provider isn't listed.

Phone System or Cellphone: Which Should You Choose in Setup?

Connect your phone system, or your VoIP/cloud system, to your AI-Agent so it answers calls automatically.

Connect your phone system to your AI-Agent

Learn when Superchat notifies you by email about new AI calls and what the notification contains.

Email Notifications for AI Calls

How to troubleshoot microphone issues when testing your Voice AI Agent in the Superchat playground — covering browser permissions, system settings, and common fixes for Mac and Windows.

Microphone not working in the AI Agent playground?

Learn how to fully deactivate your Voice AI Agent in Superchat and free up your active agent limit.

How to deactivate your Voice AI Agent

You are seeing a warning on your AI-Agent phone number, and calls to your AI-Agent are currently not being answered as usual. Learn what the issue is, why we stop…

Critical issue: the AI-Agent cannot identify your callers

A Zapier workaround to automatically link your AI Agent's call summaries to the matching chat conversation as an internal note.

How to link AI call summaries to a chat conversation

Inka Seidel

AI-Calling Agent

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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