Superchat

Learn how to use WhatsApp CTA buttons in an ad to lead your customers directly to your WhatsApp channel.

How to create ads with WhatsApp CTA button

How to obtain a blue checkmark on WhatsApp.

How do I submit an application for an Official Business Account on WhatsApp?

Understand the differences between the WhatsApp Business App and the API (Business Platform).

What is the difference between the WhatsApp Business App and the WhatsApp Business API (Platform)?

Learn about the 24-hour customer care window and why you need to use WhatsApp templates.

Explained: Customer Care Window

Learn how to add a WhatsApp Call-To-Action-Button to your Facebook Page.

Adding a WhatsApp Button to Your Facebook Page

Set up an Ice breaker. Define Icebreakers. How do I connect a conversation starter to an automation?

Add WhatsApp Icebreakers

How to use Superchat shortcuts. Keyboard shortcuts for faster workflows. Use Superchat key combinations.

Best Practice: Useful Superchat Shortcuts for Your Daily Work

Here you can find detailed instructions on how to connect your WhatsApp Business number and Facebook page In Meta.

Connecting your Facebook page to your Meta Account

A summary of everything you need to know about spam suspicion cases on Meta/WhatsApp.

WhatsApp Spam Suspicion & Policy Enforcement Overview

Learn what Meta defines as unapproved automations and how they can affect your messaging capabilities.

What are Unapproved Automations

Martha Franklin

Fabian Wernecke

Inka Seidel

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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