Superchat

Find out how to activate the CTA WhatsApp button on your Facebook page and your Instagram account.

How do I add the WhatsApp button to my Facebook page and Instagram account?

Learn how to use WhatsApp CTA buttons in an ad to lead your customers directly to your WhatsApp channel.

How to create ads with WhatsApp CTA button

Here you will learn how to obtain a green checkmark on WhatsApp.

How do I submit an application for an Official Business Account on WhatsApp?

Understand the differences between the WhatsApp Business App and the API (Business Platform).

What is the difference between the WhatsApp Business App and the WhatsApp Business API (Platform)?

Learn about the 24-hour customer care window and why you need to use WhatsApp templates.

Explained: Customer Care Window

In this article, we´ll explain how to add a WhatsApp Call-To-Action-Button to your Facebook Page.

Adding a WhatsApp Button to Your Facebook Page

Set up an Ice breaker. Define Icebreakers. How do I connect a conversation starter to an automation?

Add WhatsApp Icebreakers

Steps to display your business name in WhatsApp chats. Show your business name directly in the chat.

Best Practice: How to Show Your Display Name in the WhatsApp Chat

How to use Superchat shortcuts. Keyboard shortcuts for faster workflows. Use Superchat key combinations.

Best Practice: Useful Superchat Shortcuts for Your Daily Work

Here you can find detailed instructions on how to connect your WhatsApp Business number and Facebook page In Meta.

Connecting your Facebook page to your Meta Account

A summary of everything you need to know about spam suspicion cases on Meta/WhatsApp.

WhatsApp Spam Suspicion & Policy Enforcement Overview

Learn what Meta defines as unapproved automations and how they can affect your messaging capabilities.

What are Unapproved Automations

Fabian Wernecke

Michelelia

Martha Franklin

Tips, tricks and information

Feedback

Leave a review

Lascia una recensione

Deja una reseña

Impressum

Datenschutz

Superchat Community

Status

API Docs

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.