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How to send an automatic welcome message

Set up automatic messages. Setting up an out-of-office message. Set up opening hours. Automatically reply to messages.

Fabian Wernecke avatar
Written by Fabian Wernecke
Updated yesterday

When customers contact you for the first time or outside of business hours, you can send an automated message via Superchat.

  1. Navigate to Settings → Inboxes → Inbox and then scroll down to Autoresponders.

  2. Simply enter the message you would like to appear and make sure the toggle in the top right is green.


Important: Keep in mind that those settings are for all communication channels that are listed in the inbox, and not just WhatsApp.

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