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Invite and Manage Users in Superchat

Learn how to invite new users, update permissions and inbox access, and how to remove users.

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Written by Tobias Ignatzek
Updated this week

Who can manage users?

Role

Permission

Admins

Can invite, view, edit, or remove users

Supervisor

Cannot invite, view, edit, or remove users

Member

Cannot invite, view, edit, or remove users

Invite users

1. Go to Settings → Manage Team (Admins only).

2. Click Invite Team Member.

3. Enter one or multiple email addresses.

4. Select the role and choose which inboxes they can access.

5. Send the invite(s).

Update users

1. Go to Settings → Manage Team (Admins only).

2. Find the user in the table and click the corresponding row.

3. Update their first / last name, role, inbox access, or AI-Copilot access.

Delete Users

1. Go to Settings → Manage Team (Admins only).

2. Find the user in the table and click the delete icon in the corresponding row.

3. Confirm the deletion, and you’re done.

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