Superchat is a central platform that brings all your customer communication into one place, while communication channels are the platforms your customers use to reach you (such as WhatsApp, Instagram, Facebook Messenger, email, or SMS).
To start using Superchat effectively, you need to connect these channels to your account. You can find instructions on how to connect each type of channel below.
WhatsApp Business API | Instagram Direct Messaging |
Facebook Messenger | |
Telegram |
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