How do I write a message?
Learn how to start a chat and different ways to message your customers
In this guide, we'll show you two ways to compose a message:
1. Messaging in your inbox
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Log in to Superchat
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Once logged in, you'll automatically be in your Inbox
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Click on the blue "New Message" button
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Choose an existing contact or create a new one
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Select whether you want to continue an existing conversation or start a new one
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Choose the desired communication channel
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Write your message and click Send. Done! 👏
2. Message through the Contact hub
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Log in to Superchat
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Once logged in, you'll automatically be in your Inbox
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Click on Contacts in the top navigation bar
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Use the search if necessary and select the desired existing contact or create a new contact
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Click on New Conversation in the contact preview on the right
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Select whether you want to continue an existing conversation or start a new one
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Choose the desired communication channel
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Write your message and click Send. Done! 👏