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Setting up your AI Agent with Voipfone

Learn how to connect your AI Agent to Voipfone.

Written by Inka Seidel

This guide explains how to connect your AI Agent to Voipfone.


Basic setup

  1. In Superchat, under your AI Agent's phone settings, enter the Superchat number that should be the destination of the forward.

  2. Set up call forwarding in your Voipfone Control Panel to this Superchat number (see below).

  3. Test the forwarding with a real call before going live.


Where to set it up

  1. Log in to your online Voipfone Control Panel.

  2. Go to the Inbound Routing section (or, if you're using the Virtual PBX, the relevant extension's routing settings) to set your call diverts.

  3. Enter the Superchat number as the destination.

Changes made in the Control Panel take effect in real time, immediately.


Voipfone also offers a GeoDivert mobile app (iPhone and Android) that lets you switch diverts on the go, if you need to change the forwarding destination while away from your computer.

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