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Setting up Email: Microsoft Exchange API

Here's how you can link any email address with Superchat and connect it to your mailbox using the Microsoft Exchange API.

  1. Go to Superchat Settings and then to Inboxes

  2. Select the Inbox you want to connect your email address to

  3. Scroll down to Communication Channels

  4. Click on Add

  5. Choose Email

  6. Select Microsoft Exchange API

  7. Click Next

  8. Assign a sender name (sender) for this email address

    1. 💡 Here, it's a good idea to use the company name, for example

  9. Enter the email address you want to connect to Superchat

  10. Enter your password for this email mailbox

  11. Click Save - Done! 👏"