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How do I export a conversation?

In this guide, we'll walk you through step-by-step on how to export conversations.

🍞 Breadcrumb Navigation

Superchat > Inbox > Select Mailbox > Choose Conversation > More > Export Chat

Step by step instructions

  1. Log in to Superchat

  2. You'll find yourself in the Inbox

  3. Click on More at the top right of the bar

  4. Now click on Export

  5. Enter an email address to which the chat should be sent (the export will be s a pdf file)

  6. Press Send. Done! 👏

Alternatively, you can send a chat using the conversation link:

Want to paste the conversation into another tool (billing management, customer management, etc.)? In that case, instead of exporting, you can also simply copy the link to the conversation and paste it into the desired tool. The link will then take you directly to Superchat and open the conversation with the user.

Here's how it works exactly:

  1. Start by logging in to Superchat

  2. You'll find yourself in the Inbox

  3. Select the desired conversation

  4. Copy the URL link

  5. Paste the URL into your desired tool. Done! 👏