E-Mail Functions in Superchat

What email features does Superchat support?

We support basic email functions, such as sending and receiving via Gmail, Outlook, Microsoft Exchange, or other providers using IMAP/SMTP. You can write in email threads with your contacts as usual, reply to messages, or start new threads.
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You can also assign a custom sender name and a personalized reply-to address for your emails in Superchat.
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All features from the inbox, such as assignments, labels, automations, the AI Copilot, and the AI Chatbot, are fully available to you just like with any other channel.

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What email features are not supported by Superchat?

Currently, CC, BCC, and contact forms are not supported, nor are replies you receive from externally sent email newsletters.
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Email forwarding is also not supported at the moment, but it is currently in development. If you have feedback or requests regarding email forwarding, feel free to share them here: Link to the feedback board.

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Exchange ideas with experts from your industry in our community. This is the best place to gather initial ideas, especially at the beginning:
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