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Deleting your WhatsApp number in 360dialog Client Hub & META Business Suite

Delete WhatsApp number. Superchat number deletion. How to delete a WhatsApp number. Deleting a Superchat number.

To use your WhatsApp number, that is currently registered on the API, on the WhatsApp (Business) App again, you have to follow these two steps:

 

1. Delete your number in 360dialog

2. Delete your number in your WhatsApp Manager in the Meta Business Manager

 

Once done, your number should be available within a few minutes.

 

The first step is only required, if your number is connected via our partner 360Dialog. If your WhatsApp channel has the name "WhatsApp Business API", you can immediately skip to step 2.

 

 

1. Delete your number in 360dialog

  1. Log in to the 360dialog Client Hub

  2. Click on WhatsApp Accounts to the left side

  3. Click on Show details for the number you want to delete.

  4. Then scroll to the bottom and click on Cancel subscription

  5. Type "CANCEL" in the text box and then hit Cancel Subscription

 

2. Delete your number in WhatsApp Manager in Meta Business manager

  1. Navigate to 👉 WhatsApp Manager

  2. Here you will find the phone number you want to delete

  3. Click on Delete (trash can icon 🗑️) and follow the steps to delete the number.

     

Done! Now your WhatsApp number should be available again within a few minutes. 👏