Workspace Settings you can edit
In Superchat, there are a variety of workspace settings that you can adjust. All of these settings apply for your entire workspace.
Change the workspace logo and name — used for navigation, making it easy to identify which workspace you’re in.
Set the system language — controls the language for all emails sent to users (including invites and notifications).
Choose the time zone — used for scheduling features and reporting accuracy.
Enable or disable AI features — turn AI tools on or off for the entire workspace (enabled by default).
Who can manage workspaces?
Role | Permission |
Admin | Can view and update workspace settings Can delete workspaces |
Supervisor | Cannot view nor update workspace settings Cannot delete workspaces |
Member | Cannot view nor update workspace settings Cannot delete workspaces |
Edit general workspace settings
1. Go to Settings → Workspace Settings
2. Select the individual setting you want to adjust.
3. Settings are automatically saved.
Delete a workspace
1. Go to Settings → Workspace Settings.
2. Click Delete Workspace (make sure your plan is canceled — you can’t delete a workspace with an active plan).
3. Type the workspace name to confirm.
4. Click Confirm to delete.
5. After deletion is confirmed, your workspace is scheduled for deletion in 7 days. You can click the delete button again for immediate deletion.
Important
Deleting a workspace will permanently erase all data — including contacts, conversations, automations, templates, and campaigns.
Once deleted, this data cannot be recovered.