Create contact attributes
Learn here how to create custom contact attributes
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Click on your initials in Superchat at the top right, then click on Settings
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On the left, select Contacts > Contact attributes, and click on New contact attribute
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Enter a name for the attribute and choose the data type:
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Text
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Number
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Date
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Date + Time
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Single choice
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Multiple choice
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Click on Create.
Well done! 👏
💡 Tip: Contact attributes can be imported from other systems, but formatting is important. Find out all you need to know about formatting here.